Is ancestry.ca down - October, 2024?

Ancestry Outages and Status
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Ancestry.ca is a user-friendly platform where individuals can explore their family history. As a part of the global Ancestry.com family, it provides abundant resources such as historical records, family trees, and DNA testing services. By utilizing their tools, budding genealogists can discover their roots, learn about their ancestors, and possibly connect with distant relatives. The platform is a vibrant hub of rich history and compelling personal narratives.

Last check: Just Now |

URL Checked:

https://www.ancestry.ca/

Last Down:

not recently

Response Time:

0.97 ms.

ancestry.ca outages reported by users in the last 24 hours

No Ancestry problems reported in the last 24 hours

This chart shows the number of Ancestry outages/problems reported by users in the past 24 hours. All data in the chart is in the America/Toronto time zone.

Recent Ancestry User Reports

Check out the latest user reports on Ancestry, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Sep 23, 2024 - 00:00 AM

    A visitor from Seattle, United States has reported a problem with General Issues

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Suggestions? Issues? Outages?
Please share your Ancestry experience with other users around the globe.

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BP

Seattle, United States 15 days ago

unable to retrieve data or sync trees to Family Tree Maker

Most common Ancestry problems reported by users

100

General Issues

Ancestry Outage Locations

Location

Reports

Last Reported

US Flag Icon

Seattle, Washington, US

1

15 days ago

Are you experiencing issues with Ancestry right now?

Is ancestry.ca not working for you? If you are having issues with Ancestry, please use one of the options below to report a problem with the service

ancestry.ca website response status history

Date and Time

Response Time

Status Code

Oct 07, 2024 - 16:59 PM

0.97 ms.

200

Oct 06, 2024 - 18:40 PM

0.86 ms.

200

Oct 06, 2024 - 06:13 AM

1 ms.

200

Oct 05, 2024 - 22:14 PM

0.89 ms.

200

Oct 05, 2024 - 09:17 AM

0.85 ms.

200

Oct 04, 2024 - 20:17 PM

0.91 ms.

200

Oct 04, 2024 - 14:52 PM

0.88 ms.

200

This table shows the ancestry.ca outage requests and response browser checks executed automatically by the isdowncanada.com service. All data in the table is in the America/Toronto time zone. If Ancestry is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if ancestry.ca is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest ancestry.ca screenshot
Rate your experience with Ancestry uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Ancestry.ca and it's up and running with status code 200 (UP) and a response time of 0.97 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Ancestry.ca in Cananda, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.